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Terms & Conditions

Offers

3 for £4 Frozen Fruit

3 for £4 Frozen Fruit: Offer valid from 02.01.2019 to 21:59 on 22.01.19. Available for delivery until the 29.01.19. Offer includes Iceland Freshly Frozen Red Fruits 500g, Iceland Freshly Frozen Blueberries 300g, Iceland Freshly Frozen Raspberries 300g. Offer only available online.

Free Muller Light Doughnut Inspired Yogurt 6 pack with 3 £3 or £3.50 Slimming World products

Free Muller Light Doughnut Inspired Yogurt: Offer valid online from 08:00 31.12.18 on to 21:59 on 03.02.19 and in-store from 02.01.19 to 03.02.19. Available for online delivery until 09.02.19. Choose any 3 products from the Slimming World range priced at £3 or £3.50 to receive free Muller Light Doughnut Inspired Yogurt 6 pack worth £2.89 which will be automatically added to your basket. The 3 Slimming World £3 or £3.50 products must be selected and purchased in one transaction to redeem the offer. Subject to availability. No cash alternative or substitute free gifts will be offered. Free Muller Light Yoghurt 6 pack is non-exchangeable, non-transferable and is not for re-sale. Promotion may be withdrawn at any time.

3 packs of Iceland Frozen Fish for £10

The following products are available for £4.50 each, or 3 for £10: 7 Basa Fillets 730g £4.50, £6.16/kg, Easy Peel Wild Shrimp 240g £4.50, £18.75/kg, Battered Calamari Rings 400g £4.50, £11.25/kg, Seafood Selection 560g £4.50 £8.04/kg, Fish Pie Mix 450g £4.50, £10/kg, Whole Shell-on Raw King Prawns 225g £4.50 £20/kg, Cooked Cockle Meat 225g £4.50, £20/kg, Cooked Shell-on North Atlantic Prawns 450g £4.50, £10/kg, 6 Hake Fillets 600g £4.50, £7.50/kg, Cooked Whole Crevettes 200g £4.50, £22.50/kg, 2 Large Mediterranean Seabass Fillets 280g £4.50, £16.07/kg, 4 Mackerel Fillets 400g £4.50, £11.25/kg, 4 Wild Pink Salmon Fillets 480g £4.50, £9.38/kg, 4 Rainbow Trout Fillets 400g £4.50, £11.25/kg, 4 Smoked Haddock Fillets 460g £4.50, £9.78/kg, 4 Tuna Steaks 400g, £4.50, £11.25/kg, 3 Haddock Fillets 390g £4.50, £11.54/kg, 4 Atlantic Cod Fillets 520g, £4.50, £8.65/kg, Whitefish Fillets 800g, £4.50, £5.63/kg. Subject to availability. Offer available in the UK only, excluding the Hebrides.

Competitions

Daily Win Your Basket Terms and Conditions

1. Please note that this prize draw is in no way sponsored, endorsed, administered by, or associated with Facebook, Twitter or Instagram (as applicable). By entering either prize draw, entrants release Facebook, Twitter or Instagram, in full, from any action or claim arising out of the prize draw. 2. To be entered into the 'Win Your Basket' prize draw the entrants must complete an online shop costing £55.00 or over from 8am on 13 November 2018 until 13 February 2019. (the "Qualifying Period"). 3. The prize draw is open to UK residents aged 18 or over. Orders completed outside of the Prize Draw Period will not be entered and will not be considered. Employees and staff of Iceland, their respective families and any agencies or anyone connected with this prize draw are not permitted to enter. 4. Prize draw - Each day during the Qualifying Period is a "Qualifying Day", at the end of each Qualifying Day the Promoter will pick 1 winner using a random computer process. There will be approximately 93 winners in total. 5. All prize draw winners will be contacted by private message within 5 days of placing their order. The online shopping transaction will be charged as usual to the winner on the selected delivery date, and then refunded via the same method of payment. Any increase in the order value as a result of amendments to the order following entry into the prize draw will not be refunded. If the final transaction cost is less than the transaction value at the time of entry into the prize draw, as a result of unavailable products, for example, then the difference will not be refunded. If a winning transaction is cancelled either by the customer or as a result of a declined payment, the prize will be forfeited. 6. No cash alternative will be offered for any prize and the prize is non-exchangeable and non-transferable. Iceland reserves the right to substitute the prize for an item of similar value. 7. The result of the prize draw is final, and no correspondence will be entered into. Iceland reserves the right to cancel or amend the prize draw or these terms and conditions at any time without prior written notice if circumstances beyond Iceland's control make this necessary. Iceland will not be responsible for any entries that are incomplete, lost or delayed or have not been transmitted due to computer error or any other reason which is beyond Iceland's control. Proof of entry is not proof of receipt. 8. By entering the prize draw, the winners agree to participate in publicity relating to the prize draw on the reasonable request of Iceland, which will include Iceland publicising the name and area of the winner as well as the amount won on its social media channels. 9. By completing an order during the Qualifying Period, entrants are deemed to have accepted and be bound by these terms and conditions. 10. The only personal data Iceland will process about each entrant for the purposes of the prize draw is the details held on their online groceries account, including the bank account details attached to their winning online shop ("personal data"). Iceland will process personal data fairly and lawfully in accordance with the principles of the General Data Protection Regulations 2018. Iceland may be required by law or court order to share personal data with the police or other law enforcement authorities. 11. The surnames and counties of the prize winners will be made available up to the date of the request, once each winner has been confirmed. Please contact Iceland Customer Care for details on 0800 328 0800 between 8am-9pm Monday-Friday, 8am-8pm Saturday and 10am-6pm Sunday. Calls may be recorded. 12. The prize draw is governed by the laws of England and Wales and is subject to the non-exclusive jurisdiction of the courts of England and Wales. 13. Promoter: Iceland Foods Limited ("Iceland"), Second Avenue, Deeside Industrial Park, Deeside, Flintshire, CH5 2NW.

Facebook Prize Draw to win £100 Bonus Card Credit

1. This prize draw is no way sponsored, endorsed, administered by, or associated with Facebook. By entering the prize draw, entrants release Facebook in full, from any action or claim arising out of the prize draw. 2. Prize consists of 5 x £100 credit to be loaded onto an Iceland Bonus Card (the “Prize”). There will be 5 winners chosen from when the Facebook post is advertised until 21:59 on Sunday 30th December 2018. Entries received outside of this time period, or which do not meet the entry criteria will not be considered. The winners will be selected by an independent person. 3. Entry criteria: Entries to the prize draw are made by commenting on the original Facebook post advertising the prize draw to win a £100 Bonus Card credit between 12.00 am Wednesday 26th December until 21:59 on Sunday 30th December 2018 confirming what they would spend their £100 Bonus Card credit on. 4. Entry is free. Internet access and a Facebook account are required. Only one entry per valid Facebook account. Every Facebook user that comments on the relevant Iceland Facebook post, fulfilling the above criteria, will be automatically entered into the prize draw. 5. The winner will be announced on Iceland’s Facebook page by Monday 7th January 2019. 6. Claiming the prize: The winner must contact Iceland Foods by a private Facebook message within 7 days of the announcement to claim the Prize and to confirm their relevant contact details. If a winner does not get in touch and provide their relevant contact details within 7 days, the Prize will be forfeited and another prize winner will be redrawn in accordance with the process set out above. 7. No cash alternative will be offered for the Prize and the Prize is non-exchangeable and non-transferable. Iceland reserves the right to substitute the Prize for an item of similar value. Bonus Card credit can be redeemed online and in-store and must be redeemed by 31.01.2020. Any amount outstanding from the £100 bonus after this date will expire and will be forfeit. This does not affect savings that may already be held on an existing Bonus Card. 8. The prize draw is open to UK residents aged 18 or over. Employees and staff of Iceland, their respective families and agencies or anyone connected with this prize draw are not permitted to enter. 9. Iceland accepts no responsibility for the content of any posts on Facebook. Iceland reserves the right to immediately remove any non-genuine, copied, unsuitable, obscene, derogatory or otherwise offensive posts, photographs or other material. Entrants posting such materials will be automatically disqualified and may be blocked from Iceland’s Facebook page at Iceland’s discretion. 10. The Prize will be loaded onto the winner’s registered Bonus Card once the winner has confirmed acceptance. The bonus can take up to 10 days, from the date it was uploaded, to appear on the winner’s Bonus Card. In the event that the winner does not have a Bonus Card, Iceland’s Customer Care team will contact the winner to arrange for a Bonus Card to be registered for the winner. The registered Bonus Card will be sent to the winner and the Prize will then be loaded onto the Bonus Card. This may cause a delay in the winner receiving the Prize, which Iceland accepts no liability for. Iceland will make reasonable attempts to contact the winner to register the Bonus Card. If Iceland are unable to make contact with the winner by 31.01.2019 the winner will waive any rights they had to the Prize. 11. The prize winner’s surname will be posted on Iceland’s Facebook page and their surname and county will be made available on request once the winner has been confirmed from Iceland’s head office. Contact Iceland Customer Care on 0800 328 0800. Lines are open between 8am-9pm Monday-Friday, 8am-8pm Saturday, and 8am-6pm Sunday (opening hours subject to change and calls may be recorded). 12. By entering the prize draw, the winner agrees to participate in publicity relating to the prize draw on the reasonable request of Iceland. 13. The result of the prize draw is final and no correspondence will be entered into. Iceland reserves the right to cancel or amend the prize draw or these terms and conditions at any time without prior written notice if circumstances beyond Iceland’s control make this necessary. Iceland will not be responsible for any entries that are incomplete, lost or delayed or have not been transmitted due to computer error or any other reason which is beyond Iceland’s control. Proof of entry is not proof of receipt. 14. By commenting on the Facebook post, entrants are deemed to have accepted and be bound by these terms and conditions. Entrants also agree that Iceland may contact them from time to time with offers and information from Iceland. Entrants will be given the opportunity to unsubscribe from this service in each communication. 15. Iceland will process personal data in line with the Data Protection Act 2018 and Iceland’s privacy policy, which can be found at: http://www.iceland.co.uk/privacy-policy. Any questions about these should be directed to the Data Protection Officer at dataprotection@iceland.co.uk. 16. The prize draw is governed by the law of England and Wales and is subject to the non-exclusive jurisdiction of the courts of England and Wales. 17. Promoter: Iceland Foods Limited (“Iceland”), Second Avenue, Deeside Industrial Park, Deeside, Flintshire, CH5 2NW.

Win a Year's Supply of Shopping

1. To be entered into the ‘Win a Year’s Supply of Shopping’ prize draw entrants must complete an online shopping transaction of £55.00 or more between 12:00am on Tuesday 25th December and 21:59pm on Sunday 30th December 2018 (“the Prize Draw Period”). The completed order must be delivered by 31st December 2018. Online shopping account required. Only one entry per customer, per online shop. 2. Orders completed outside of the Prize Draw Period will not be entered and will not be considered. If an entrant cancels their online order this will invalidate their entry into the prize draw. 3. Minimum order of £25 required to use the online order and delivery service. Additional £2 delivery charge payable. Free delivery for orders over £35. For full terms and conditions please visit groceries.iceland.co.uk. 4. There will be 1 winner. The winner will be selected using a random computer process. The winner will receive an email on or around 7.1.2019, confirming that they have won the 1 year supply of Iceland shopping (the “Prize”). The winner must then confirm receipt of the Prize by calling Iceland’s Contact Centre by 14.01.2019. If the winner does not confirm receipt by this date, they waive any rights they had to the Prize. Once the winner has confirmed receipt, a £49 bonus will be uploaded weekly onto their Bonus Card. This amount will then be uploaded for a period of 52 weeks, in weekly intervals. The bonus can take up to 10 days, from the date it was uploaded, to appear on the winner’s Bonus Card. The total amount received on the Bonus Card will be a £2548 bonus (£49 x 52 weeks). £49 weekly spend based on average weekly shop at iceland.co.uk. 5. The weekly amount uploaded to the winner’s Bonus Card can be redeemed online or in store and must be redeemed by 31.01.2020. Any amount outstanding from the £2548 bonus after this date will expire and will be forfeit. This does not affect savings that may already be held on an existing Bonus Card. 6. In the event that the winner does not have a Bonus Card, Iceland’s Customer Care team will contact the winner to arrange for a Bonus Card to be registered for the winner. The registered Bonus Card will be sent to the winner and the Prize will then be loaded onto the Bonus Card. This may cause a delay in the winner receiving their Prize, which Iceland accepts no liability for. 7. The prize draw is open to UK residents aged 18 or over. Employees and staff of Iceland, their respective families and any agencies or anyone connected with this prize draw are not permitted to enter. 8. No cash alternative will be offered for the Prize and the Prize is non-exchangeable and non-transferable. Iceland reserves the right to substitute the Prize for an item of similar value. 9. The result of the prize draw is final and no correspondence will be entered into. Iceland reserves the right to cancel or amend the prize draw or these terms and conditions at any time without prior written notice if circumstances beyond Iceland’s control make this necessary. Iceland will not be responsible for any entries that are incomplete, lost or delayed or have not been transmitted due to computer error or any other reason which is beyond Iceland’s control. Proof of entry is not proof of receipt. 10. By entering the prize draw, the winners agree to participate in publicity relating to the prize draw on the reasonable request of Iceland. 11. By completing an order during the Prize Draw Period, entrants are deemed to have accepted and be bound by these terms and conditions. Entrants also agree that Iceland may contact them from time to time with offers and information from Iceland. Entrants will be given the opportunity to unsubscribe from this service in each communication. 12. Iceland will process personal data in line with the Data Protection Act 2018 and Iceland’s privacy policy, which can be found at: http://www.iceland.co.uk/privacy-policy. Any questions about these should be directed to the Data Protection Officer at dataprotection@iceland.co.uk. 13. The surname and county of the prize winner will be made available on request once the winner has been confirmed; please contact Iceland Customer Care on 0800 328 0800 between 8am-9pm Monday-Friday, 8am-8pm Saturday and 10am-6pm Sunday. Calls may be recorded. 14. The prize draw is governed by the laws of England and Wales and is subject to the non-exclusive jurisdiction of the courts of England and Wales. 15. Promoter: Iceland Foods Limited (“Iceland”), Second Avenue, Deeside Industrial Park, Deeside, Flintshire, CH5 2NW.

Best Price in UK Terms

Offers available in the UK only, excludes Hebrides, subject to availability. Whilst stocks last. For online shopping terms and conditions, please visit groceries.iceland.co.uk/terms

Iceland Semi Skimmed Milk

Product Iceland Tesco Asda Sainsbury's Morrisons Ocado Waitrose
Fresh Pasteurised Semi Skimmed Milk 4 Pints/2.27L £1.00 £1.09 £1.09 £1.15 £1.15 £1.10 £1.10
ProductFresh Pasteurised Semi Skimmed Milk 4 Pints/2.27L
Iceland£1.00
Tesco£1.09
Asda£1.09
Sainsbury's£1.15
Morrisons£1.15
Ocado£1.10
Waitrose£1.10

Iceland British Fresh Pasteurised Semi Skimmed Milk 4 Pints/2.27L. Comparisons made and prices checked on 04.01.19 against standard and promotional prices of the same product or comparable products online at Asda.com, Tesco.com, Sainsburys.co.uk, Morrisons.com, Ocado.com, and Waitrose.com.

Cathedral City Cheese 350g

Product Iceland Tesco Asda Sainsbury's Morrisons Ocado Waitrose
Cathedral City Mature Cheese 350g £1.89 / £5.40 per 1kg £3.50 / £10.00 per 1kg £3.50 / £10.00 per 1kg £2.50 / £7.14 per 1kg £2.50 / £7.14 per 1kg £3.50 / £10.00 per 1kg £4.00 / £7.27 per 1kg
Cathedral City Extra Mature Cheese 350g £1.89 / £5.40 per 1kg £3.50 / £10.00 per 1kg £3.50 / £10.00 per 1kg £2.50 / £7.14 per 1kg £2.50 / £7.14 per 1kg £3.50 / £10.00 per 1kg £3.50 / £10.00 per 1kg
Cathedral City Mature Lighter Cheese 350g £1.89 / £5.40 per 1kg £3.50 / £10.00 per 1kg £3.50 / £10.00 per 1kg £2.50 / £7.14 per 1kg £2.50 / £7.14 per 1kg £3.50 / £10.00 per 1kg £3.50 / £10.00 per 1kg
Cathedral City Mild Cheese 350g £1.89 / £5.40 per 1kg £3.50 / £10.00 per 1kg £3.50 / £10.00 per 1kg £2.50 / £7.14 per 1kg £2.50 / £7.14 per 1kg £3.50 / £10.00 per 1kg N/A
ProductCathedral City Mature Cheese 350g
Iceland£1.89 / £5.40 per 1kg
Tesco£3.50 / £10.00 per 1kg
Asda£3.50 / £10.00 per 1kg
Sainsbury's£2.50 / £7.14 per 1kg
Morrisons£2.50 / £7.14 per 1kg
Ocado£3.50 / £10.00 per 1kg
Waitrose£4.00 / £7.27 per 1kg
ProductCathedral City Extra Mature Cheese 350g
Iceland£1.89 / £5.40 per 1kg
Tesco£3.50 / £10.00 per 1kg
Asda£3.50 / £10.00 per 1kg
Sainsbury's£2.50 / £7.14 per 1kg
Morrisons£2.50 / £7.14 per 1kg
Ocado£3.50 / £10.00 per 1kg
Waitrose£3.50 / £10.00 per 1kg
ProductCathedral City Mature Lighter Cheese 350g
Iceland£1.89 / £5.40 per 1kg
Tesco£3.50 / £10.00 per 1kg
Asda£3.50 / £10.00 per 1kg
Sainsbury's£2.50 / £7.14 per 1kg
Morrisons£2.50 / £7.14 per 1kg
Ocado£3.50 / £10.00 per 1kg
Waitrose£3.50 / £10.00 per 1kg
ProductCathedral City Mild Cheese 350g
Iceland£1.89 / £5.40 per 1kg
Tesco£3.50 / £10.00 per 1kg
Asda£3.50 / £10.00 per 1kg
Sainsbury's£2.50 / £7.14 per 1kg
Morrisons£2.50 / £7.14 per 1kg
Ocado£3.50 / £10.00 per 1kg
WaitroseN/A

Best Price in the UK on a per 1kg basis. Cathedral City Mature Cheese 350g, Cathedral City Extra Mature Cheese 350g, Cathedral City Mature Lighter Cheese 350g, Cathedral City Mild Cheese 350g. Offer valid online 08.01.19 to 14.01.19 last delivery 15.01.19, in store 09.01.2019 to 15.01.2019. Comparisons made and prices checked on 03.01.19 against standard and promotional prices of Cathedral City Mature Cheese 350g, Cathedral City Extra Mature Cheese 350g, Cathedral City Mature Lighter Cheese 350g, Cathedral City Mild Cheese 350g, online at Tesco.com, Asda.com, Sainsburys.co.uk and Morrisons.com, Ocado.com and Waitrose.com.

Discounts

FIRSTFIVE Promo £5 Off £40

1. Promotion dates: 01.07.18– 31.01.19. 2. Discount Code expires: 31.01.19 at 21:59. 3. NEW CUSTOMERS: £5 off a minimum of £40 spend online at groceries.iceland.co.uk, valid for one transaction and for first online orders ONLY. 4. Customers must complete their transaction at the relevant values, between 01.07.18 and 31.01.19 until 21:59. ("Qualifying Order"). 5. The last delivery date customer can choose for their Qualifying Order is 07.02.19. 6. UK residents aged 18 years or over, with a valid postal address, only. 7. This Discount Code is for personal use only, may not be exchanged for cash, or transferred to any third party for commercial gain. 8. The Discount Code will be applied immediately. Customer may amend their Qualifying Order up to 21:59 on 31.01.19 but customer must re-enter the Discount Code each time. If customer amends their Qualifying Order on or after this time, then the Discount Code will no longer apply, customer will not receive the discount, and any outstanding balance will be taken using the payment method selected. 9. The purchase of carrier bags and adding electronic savings to your Bonus Card will not count towards the Qualifying Order, and the Qualifying Order will be calculated after any offers have been deducted from the transaction. In Scotland, the discount will not be applied to any alcohol within the Qualifying Order. 10. If Iceland believes, in its reasonable opinion, that a Discount Code has been used more than once, it reserves the right to not apply the discount to the Qualifying Order, and to take the full payment, using the payment method selected. 11. Iceland accepts no responsibility for any computer or equipment failure which results in lost transactions. 12. Iceland reserves the right to modify, withdraw, terminate or temporarily suspend any promotion or discount in whole or part at any time for reasons outside of its reasonable control. 13. Participation in this promotion is acceptance of these terms and conditions. 14. Steps to redeem: a. Customer logs in to their account or registers. If registering for the first time, customer enters personal details, including name, address, phone number/payment details. b. Customer chooses products and adds to order. c. Customers will be provided with promotion code by which they will need to enter into the promotion box at the checkout. d. Customer adds Discount Code into the promotional field. e. Customer clicks continue and completes checkout. f. Customers will receive an email once the orders been confirmed and then will receive a separate email on the day of the delivery and a text message for confirming their order and any missing items in their order and also confirming their delivery slot time. 15. Iceland’s privacy policy and how your personal data is collected and processed can be found at https://www.iceland.co.uk/privacy-policy/. 16. For any Discount Code queries, please contact https://www.iceland.co.uk/contact-us.

Emergency Services Discount Terms

1. Any employee of Police, Fire Service, NHS, Ambulance Service, HM Coastguard and RNLI (with proof of a valid Emergency Services identification) or Blue Light Card holder is entitled to receive 10% off the purchase price of all in store goods at any participating Iceland or The Food Warehouse store. 2. Due to Minimum Unit Pricing, the 10% discount cannot be used to purchase alcohol in Scotland. 3. Excludes purchase of carrier bags, Bonus Card savings and selected in store promotions. 4. The Emergency Services discount is not to be used in conjunction with any other discount. 5. 'Bulk' purchases (6 or more packs) are not allowed. Goods are strictly not for resale. 6. Iceland accepts no responsibility for any computer or equipment failure, which results in the 10% discount not being applied. 7. Iceland reserves the right to withdraw the discount at any time for reasons outside of its reasonable control. 8. Redeeming the 10% discount is acceptance of these terms and conditions. 9. Offer available in the UK only, excluding the Hebrides.

To qualify for extended discount, the Bonus Card must be swiped in the same transaction as the 10% Emergency Services discount is applied between 26.11.18 and 16.12.18. The extended discount will be valid between 01.01.18 and 31.01.18. Bonus Card Terms and Conditions apply. See iceland.co.uk/bonuscard for details.

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